Welcome to
Harmony Facilitation
Empowering independence, one step at a time.
We are a Consumer Directed Personal Assistance Program (CDPAP) facilitator, working with PPL as the statewide fiscal intermediary to support families and loved ones who provide care.
About Us
Who We Are
Harmony Facilitation is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP). We work alongside Public Partnerships LLC (PPL), the statewide fiscal intermediary for CDPAP to ensure that you continue receiving the best care from your trusted personal assistants.
Our goal is to offer personalized, efficient care solutions that promote independence, dignity, and peace of mind.
- Streamlining registration process for consumers and caregivers.
- Assistance with required caregiver trainings.
- Assistance with EVV, payroll, and benefits.
Our Services
Comprehensive Care Solutions
Committed to supporting transparent and efficient care for Consumers and Personal Assistants.
Consumer Directed Personal Assistance Program (CDPAP)
Empowering consumers to direct their care through a trusted personal assistant.
Consumer and Personal Assistant Registration
Providing guidance for Consumer and Personal Assistants throughout the registration process, ensuring a smooth transition.
Electronic Visit Verification (EVV)
Assisting and guiding caregivers to properly log their visits via Time4Care app or telephony system.
Training Assistance
Reach out to our dedicated staff for assistance with PPL trainings.
Payroll Assistance
Caregiver and consumer support for timely payroll processing. Please reach out to our dedicated team for assistance with logging missed time.
HR & Benefits
Providing more information on the HR benefits PPL offers.
FAQ
Frequently Asked Questions
We understand that the process of receiving and providing homecare services can raise many questions. Here are some of the most common inquiries we get from our consumers and personal assistants.
How do I register as a consumer?
To register as a consumer, visit PPL@Home and follow the registration instructions. You can also contact our team for direct support at 855-426-2774.
How do I track my personal assistant's hours?
You can approve hours through the Time4Care mobile app, PPL@Home, or via Telephony. You must approve hours by Sunday 11:59 PM for payroll processing.
What if I don't have a smartphone?
If you don't have a smartphone, you may qualify for a free smartphone through a federal program. Visit www.lifelinesupport.org to apply.
How can I submit missed hours?
Missed hours can be logged via the Time4Care app, Telephony, or PPL@Home. Alternatively, you can submit a paper timesheet to ensure all your hours are recorded.
What Our Clients Say
Why Choose Us
Why Choose Us
Easy-to-Use Tools
From Time4Care to PPL@Home, PPL's digital tools make tracking and approving hours simple.
Full Support
Our dedicated team is always here to provide guidance from registration to troubleshooting and any issue that may come up.
Trusted Partnership
As an approved facilitator with PPL, you are assured of the highest standards of care.
Personal Care, Your Way
With CDPAP, you have the ability to choose your personal assistant and ensure you get the care that's right for you.